Refund and Cancellation Policy
Last updated: August 20, 2026
This policy applies to purchases made directly from Visit My Profile. It is subject to applicable law and does not limit any rights available to you under law.
Digital subscriptions and services
Visit My Profile subscriptions are digital services. Access is normally activated after a successful payment. Please contact us promptly if a payment is completed but your plan is not activated, if you are charged more than once, or if a verified technical problem prevents you from using the purchased service.
Refund eligibility
A refund may be approved for a duplicate payment, a successful charge without service activation, or a verified service failure that our support team cannot resolve. Requests based only on a change of mind after activation or substantial use of a digital plan may not be eligible, except where required by law.
Cancellations
You may ask us to cancel an order or subscription by contacting our support team. Cancellation stops future service or order processing where applicable; it does not by itself guarantee a refund. If a physical product has already been dispatched, the delivery and return conditions communicated for that order will apply.
Approved refunds
Approved refunds are sent to the original payment method. Normal Razorpay refunds commonly take 5–7 working days after processing, and your bank or payment provider may require additional time to display the credit.
How to request support
Email sales@visitmyprofile.com or call +91 95600 16799. Include the account email, order or payment reference, payment date and a short description of the issue. Never send card numbers, CVV, passwords or one-time passwords.
Business: Visit My Profile
Address: 406, 4th Floor, Metro Neelesh Residency, Above Union Bank, 2nd Road, Anantapur, Andhra Pradesh – 515001, India